Xfinity peacock offer not working

Then I received and email from Xfinity telling me I could get Free Peacock Premium, I followed the instructions in the email and canceled my Peacock Premium subscription. Then I continued to the Ask Xfinity chat app, and there is no option to Activate a Peacock Premium subscription. Thank you for joining us here on r/Comcast_Xfinity, your ...

If you purchased Peacock Premium through the Peacock app on X1, Xumo Stream Box or Flex (not using a promotion), you can upgrade your Peacock subscription to Peacock Premium Plus through your TV Box. Learn how to manage your Peacock subscription from your TV Box. Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer.The way Comcast has handled Peacock is a nightmare. Formerly, I took advantage of Xfinity's discounted access to Peacock. This gave all Xfinity customers (I think) free access to Peacock Premium, the ad-supported tier. I paid $5 extra a month to Comcast to subscribe to Peacock Premium Plus, and ad-free tier.Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.Xfinity - Home of the 10G NetworkWelcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu.

Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.Jun 11, 2023 ... ... Xfinity (Comcast) about getting free Peacock ... working on fixing the issues. Other symptoms ... not available at this time even though I clearly ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itAug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free.

Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …Jul 19, 2023 · Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer. Thank you very much for reaching out to us here @user_aba665. There has been a known issue with that Peacock Premium service. If you were able to activate that through the rewards, and it is not available on your platform, you may need to reset your box or device that you are running that service on. You can also reach out to the Peacock help ...Official Employee. •. 1.1K Messages. 9 months ago. Hi there @cgl102770, thank you so much for reaching out to us today about the Peacock offer concerns you have. You are in the right place, and we are happy to assist you if you still have concerns or any issues trying to redeem the Peacock offers. 0.I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of activating Peacock.

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Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing. Jul 4, 2023 · Click on ' Activate Now ' at the top of the screen, which will redirect to Peacock's website. Log in with an existing Peacock account or create a new one. The offer will now be redeemed. NOW TV users who have a Xfinity Flex streaming box can open the Peacock app and log in with the same credentials to start watching for free. I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.

Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. Xfinity - Home of the 10G Network Aug 8, 2023 · I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. 2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that.Possible Reasons. Several factors can contribute to the Xfinity Peacock offer not working. Here are a few potential reasons: Technical Glitch: Occasionally, technical glitches can occur within the Xfinity or Peacock systems, causing disruptions in the offer’s functionality. These glitches are often temporary and can be resolved.1.3K Messages. 5 months ago. Hello, @user_spw870. Thanks for posting on our community forum for assistance with your Peacock Premium reward redemption. If …Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms.

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Maybe Comcast/Xfinity should give every customer that has Peacock Premium included, as my bill says, a $5.99 credit for every month that activation of Peacock Premium is not available. Maybe $6 a month times the thousands of affected customers would be enough to get Comcast/Xfinity to fix this issue. 0.

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I automatically got the two free years of Peacock through my internet plan, but I have been unable to activate the full/lifetime Peacock offer through the Xfinity Rewards site. I see the offer that says "Get Peacock Premium at no extra cost," but there is no button to activate it. I've messaged several mods here, called, chatted... no one seems ...The lowest monthly price for all three individual services is currently $22.97, which includes Netflix Basic with ads ($6.99 per month); Peacock’s deceptively named …To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.As a guide, the cheapest Peacock Premium package is $5.99 per month, rising to $7.99 in July, with Netflix Basic with Ads priced at $6.99 and Apple TV+ for $9.99. …Xfinity - Home of the 10G NetworkGet Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms.I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers. ….

Peacock is no longer part of Xfinity, starting in June and I received an email from Xfinity on June 7 that said they would offer $2.99/month for 12 months if I subscribed anytime between June 26 and August 25. I just had to say "peacock" into my voice remote and sign up through there.If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims …Hello, @user_0de9cd.Thank you for reaching out over Xfinity Forums, you have contacted the right place for support. If you had Peacock Premium include with Xfinity services for free, that ended in August of this year.Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...Customers Who Previously Received Peacock Premium With X1 or Flex Service But Are Not Eligible for the Offers Above: You can sign up for Peacock Premium between June 26 and Aug. 25, 2023 at a discounted rate of $2.99 a month for 12 months before being billed at the regular monthly rate. *****You do not need a TV Box to redeem these offers. ----- Xfinity peacock offer not working, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]